Refund and Returns Policy
At Eyad Alchaer, we strive to provide our customers with high-quality coaching services and digital products. Please read below for our refund and returns policy for our coaching services and digital products.
Coaching Services and Nutrition Plans
We offer a 100% satisfaction guarantee on our coaching services and nutrition plans. If you are not satisfied with your coaching session or nutrition plan, please let us know within 24 hours of the session or receiving the nutrition plan, and we will either provide you with another session or plan at no additional cost or work with you to resolve any issues.
Digital Products
We do not offer refunds or returns for our digital products, including workout programs. Once a digital product has been purchased and downloaded, it cannot be returned, refunded, or exchanged. Please ensure that you have read and understood the product description before purchasing.
How to Request a Refund
If you believe that you are entitled to a refund for a coaching service or nutrition plan, please contact us at the email address provided below and provide the following information:
- Your name and contact information.
- The name of the coaching service or nutrition plan you purchased.
- The reason for your request.
We will review your request and work with you to resolve any issues.
Contact Us
If you have any questions or concerns about our refund and returns policy, please contact us at contact@eyad-alchaer.com.